We understand that sometimes items may not meet your expectations, and we want to make sure that you’re completely satisfied with your purchase. If you receive a product that is damaged, defective, or not as described, we offer a hassle-free return policy that allows you to correct the issue within 14 days of receiving the item.
To initiate a return, please contact our customer service team via email or phone and provide your order number and a description of the issue. We will then provide you with a return shipping label and instructions for returning the item.
Once we receive the returned item, our team will inspect it to confirm the issue and process a correction or replacement at no additional cost to you. If a replacement is not available, we will issue a full refund.
Please note that returned items must be in their original condition with all original packaging and accessories included. We reserve the right to refuse returns that do not meet these criteria.
At our company, we’re committed to providing our customers with the best possible shopping experience. If you have any questions or concerns about our return policy or the status of your return, please don’t hesitate to contact our customer service team for assistance.
Contact us at AlmightyEmbroidery@gmail.com for questions related to refunds and returns.